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Customer Satisfaction Form Template

Customer Satisfaction Form Template

Deploy a high-quality customer satisfaction form to collect feedback in just a few minutes with Visme’s no code form builder.

Improve your business by gathering feedback from your audience and customers.
Carry your brand through to the feedback form with custom fonts, colors, images and animated characters.
Find the perfect fit feedback template and adjust it for your use case.

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Available in multiple variations (with or without character). View options

Brought to you by the same team that built Visme’s versatile design tool, Visme forms brings your website to life with powerful forms that convert. Use these feedback form templates and grow your business with feedback that helps build loyalty to your brand and business.

Highly Rated on G2 and Capterra

Integrate your Customer Satisfaction Form with Other Platforms

Connect your Feedback Form with our marketing automation and CRM integrations.

Hubspot

ConvertKit

Mailchimp

Brevo

Airtable

Klaviyo

Zapier

Here are the top 5 things to consider when creating a customer satisfaction form: Define Clear Objectives: Outline specific goals for the feedback you want to gather. Keep it Concise: Limit questions to essential ones for higher response rates. Mix Question Types: Use a combination of closed and open-ended questions. Cover Key Areas: Include aspects like product satisfaction, customer support, and overall experience. Provide Anonymity Option: Allow customers to choose whether to provide feedback anonymously.

A Likert scale questionnaire for customer satisfaction is a commonly used survey method that gauges respondents' opinions or attitudes towards a set of statements. The Likert scale typically consists of a series of statements related to the customer's experience, and respondents indicate their level of agreement or disagreement with each statement on a scale. The scale is usually numerical, commonly ranging from 1 to 5 or 1 to 7, with options like "Strongly Disagree," "Disagree," "Neutral," "Agree," and "Strongly Agree." For example, in the context of customer satisfaction: Statement: "I am satisfied with the overall quality of the product." Strongly Disagree (1) Disagree (2) Neutral (3) Agree (4) Strongly Agree (5) The Likert scale allows for quantitative analysis, making it easy to interpret and compare responses. It is an effective tool for measuring the intensity of customer opinions on various aspects of a product or service, providing valuable insights for businesses seeking to improve customer satisfaction. Likert scale questions can easily be added to our free customer satisfaction survey template in Visme.

You can start collecting feedback quickly using Visme’s feedback form templates

Our interface makes it easy to design a feedback form, whether it’s for an event, training, service, course, employer or anything else you need feedback to be collected.

Step 1

Choose a Template

Find the right sign up form template for you. We have feedback form templates for different needs and preferences, and choosing a good starting point will speed up the process.

Step 2

Customize Form Fields

Add fields based on the feedback that you want to collect. Carefully select which questions to ask to improve the quality of feedback you receive.

Step 3

Refine Form Design

Add animated characters to your feedback forms to help attract more respondents to your form. You can also easily customize basic elements like colors, fonts, images, and any other form element you’d like to match your brand.

Step 4

Launch Your Contact Form

Automatically generate the feedback form HTML and place it on your website. You can also share your form with a link or QR code, both great options for events both online and in-person.

Step 5

Track Form Performance

Monitor your feedback form and see if your clients, customers, and audience are using it to leave quality feedback. It may be necessary to make changes as you see how the form is performing.

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