Customer Service Survey Template
Empower your customer service strategy with our customer service survey form template and collect essential data in just a few clicks.
- Improve your business by gathering feedback from your audience and customers.
- Carry your brand through to the feedback form with custom fonts, colors, images and animated characters.
- Find the perfect fit feedback template and adjust it for your use case.

Brought to you by the same team that built Visme’s versatile design tool, Visme forms brings your website to life with powerful forms that convert. Use these feedback form templates and grow your business with feedback that helps build loyalty to your brand and business.
Highly Rated on G2 and Capterra
Integrate your Customer Service Survey with Other Platforms
Connect your Feedback Form with our marketing automation and CRM integrations.
Hubspot
ConvertKit
Mailchimp
Brevo
Airtable
Klaviyo
Zapier
More
Customer Service Survey FAQs
To design a customer service survey that yields meaningful insights, you should establish precise feedback goals, keep your form brief, utilize varied question formats, address essential topics, and offer the option for anonymity.
Make sure to position your service feedback form across various customer journey touchpoints. Ideal placements include post-service emails, website footers, customer dashboards, and after-transactions on thank-you pages.
You can start collecting feedback quickly using Visme’s feedback form templates
Our interface makes it easy to design a feedback form, whether it’s for an event, training, service, course, employer or anything else you need feedback to be collected.
Step 1
Choose a Template
Find the right sign up form template for you. We have feedback form templates for different needs and preferences, and choosing a good starting point will speed up the process.

Step 2
Customize Form Fields
Add fields based on the feedback that you want to collect. Carefully select which questions to ask to improve the quality of feedback you receive.

Step 3
Refine Form Design
Add animated characters to your feedback forms to help attract more respondents to your form. You can also easily customize basic elements like colors, fonts, images, and any other form element you’d like to match your brand.

Step 4
Launch Your Contact Form
Automatically generate the feedback form HTML and place it on your website. You can also share your form with a link or QR code, both great options for events both online and in-person.

Step 5
Track Form Performance
Monitor your feedback form and see if your clients, customers, and audience are using it to leave quality feedback. It may be necessary to make changes as you see how the form is performing.

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