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2026 Insurance Training Content Pulse Check

November 6, 2026

Most insurance training teams spend as much time maintaining content as building it. So why does every update take so long?

We surveyed 301 people who build and maintain insurance training content across the US, UK and Canada to find out how they spend their time, how long updates take when something changes and what has held AI back.

2026 Insurance Training Content Pulse Check

Key Findings From the Insurance Training Content Pulse Check

The research shows how much time small teams spend maintaining content, how long updates take when something changes and where AI has fallen short. It also shows what teams want to know about learners.

47.8% of respondents work in teams of five or fewer people.

47.8% of respondents work in teams of five or fewer people.

63.1% of respondents produce at least five new or updated training assets a month.

63.1% of respondents produce at least five new or updated training assets a month.

77.4% of respondents spend equal time or more maintaining existing content than building anything new.

77.4% of respondents spend equal time or more maintaining existing content than building anything new.

84.7% of respondents need a few days, weeks or longer to update every affected asset after something changes.

84.7% of respondents need a few days, weeks or longer to update every affected asset after something changes.

30.9% of respondents name accuracy as the top reason AI hasn't worked for them

30.9% of respondents name accuracy as the top reason AI hasn't worked for them

90.0% of respondents say knowing exactly what learners engaged with would change how they build the next asset

90.0% of respondents say knowing exactly what learners engaged with would change how they build the next asset

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See What Keeps Insurance Training Content From Staying Current

Get all the numbers behind every finding and see how your team's workload compares.

FAQs

The 2026 Insurance Training Content Pulse Check is a Visme report on how insurance teams create, update and manage training content. It draws on a survey of 301 professionals in the US, UK and Canada.

The report covers team size and workloads, time spent maintaining versus creating content, how long updates take and how teams manage them, AI use and its barriers, and interest in learner engagement data.

Visme surveyed 301 professionals who build and maintain insurance training content across the United States, United Kingdom and Canada.

Insurance L&D leaders, training managers, compliance leaders and anyone who builds or maintains training content for agents and employees. If your team revises materials whenever a product, policy or regulation changes, these findings apply directly to your work.

Yes. It’s a free PDF you can download as soon as you fill in the form.

The survey ran from September 1 to 2, 2026, through an online panel of professionals in the US, UK and Canada. Because it used a non-probability panel, the usual margin of error does not apply directly. A random sample of 301 would carry about ±5.6% at 95% confidence, so treat the figures as directional.